Here are the most frequently asked questions we get about our games. Check out this list, and if your question still goes unanswered, please touch base with us HERE
Try using your device’s search application. As you start typing the name of the app, if it is still installed, matching apps will appear.
You can also see your previously purchased apps and download them again by following these steps:
- Head to the app store on your device
- Make sure you’re signed in to with the same account used to purchase the app
- Tap on Purchased from the bottom navigation bar, locating the app in your Purchased list. (On Apple iOS devices, tap Updates from the bottom navigation bar, then tap Purchased.)
- Tap download.
For sure! You can also see your previously purchased apps and download them again by following these steps:
- Head to the app store on your device
- Make sure you’re signed in to with the same account used to purchase the app
- Tap on Purchased from the bottom navigation bar, locating the app in your Purchased list. (On Apple iOS devices, tap Updates from the bottom navigation bar, then tap Purchased.)
- Tap download
You got a shiny new device! Or perhaps you accidentally deleted an app, or it was having troubles and needed to be removed and reinstalled to start fresh. Provided you are using the same account you originally used to purchase the app, you will not be charged again.
For more information, check out Apple’s information on downloading previously purchased apps.
Sometimes this can happen on the iPad – using four or five fingers at a time can sometimes trigger Multitasking Gestures, some of which can close an app. Try turning off Multitasking Gestures. (you can find a toggle in the general settings) If you’re still having troubles, please let us know directly HERE.